Terms of Service

Effective: April 1, 2026

These Terms of Service ("Terms") govern your use of optireachmedia.com and all services provided by OptiReach Media ("we," "us," "our"), including but not limited to the VisionInsight Analysis, Upost content services, VisionVault Pro managed services, and any related consulting, content production, or digital marketing deliverables.

By accessing this website or purchasing any service, you agree to be bound by these Terms, all applicable laws, and accept responsibility for compliance with local, state, and federal regulations. If you disagree with any term, do not use this site or our services.

1. Services Provided

OptiReach Media provides social media content creation, scheduling, posting, consulting, and related digital marketing services for vision therapy practices, optometry practices, longevity clinics, and wellness clinics ("Client" or "you"). Our services include content designed to be education-forward, compliance-aware, and tailored to each Client's practice based on information provided through our OptiProfile Assessment and related questionnaires.

2. Content Responsibility and Liability

a. OptiReach Media produces content that is designed to align with general best practices for healthcare marketing compliance, including awareness of FTC advertising guidelines, FDA marketing regulations, HIPAA privacy standards, and state medical board advertising rules. However, OptiReach Media is not a law firm, regulatory agency, or compliance certifier. Our content review processes represent a good-faith effort to produce low-risk, education-forward content. They do not constitute legal advice, regulatory guidance, or a guarantee of compliance with any federal, state, or local law or regulation.

b. The Client is solely responsible for reviewing, approving, and publishing all content provided by OptiReach Media. Upon approval by the Client, all responsibility for the accuracy, legality, regulatory compliance, and appropriateness of published content transfers to the Client. This applies to all service tiers including Upost (where the Client posts content independently) and VisionVault Pro (where OptiReach Media posts on behalf of the Client after Client approval).

c. The Client acknowledges that they are the licensed healthcare professional, practice owner, or authorized representative of the practice, and that they possess the professional expertise and regulatory knowledge necessary to evaluate whether content is appropriate for publication in their jurisdiction, for their specific services, and within their scope of practice.

d. OptiReach Media shall not be held liable for any regulatory action, legal claim, fine, penalty, investigation, or other consequence arising from content that was approved and published by or on behalf of the Client, regardless of whether OptiReach Media produced, scheduled, or posted the content.

e. This limitation of liability applies to all content types including but not limited to social media posts, images, captions, advertisements, website copy, and any other marketing materials produced by OptiReach Media on behalf of the Client.

f. Clients operating longevity clinics, wellness practices, or any practice offering treatments, therapies, or protocols subject to FDA regulation, FTC oversight, or heightened state medical board scrutiny bear particular responsibility for ensuring that approved content accurately represents their services within applicable regulatory frameworks. OptiReach Media's compliance-aware content production is a support tool, not a substitute for the Client's own professional judgment and legal counsel.

3. Client Obligations

a. The Client agrees to provide accurate, complete, and current information through the OptiProfile Assessment, pre-meeting questionnaires, and any other intake materials. OptiReach Media relies on this information to produce content that accurately represents the Client's practice. Inaccurate or incomplete information may result in content that does not reflect the Client's actual services, credentials, or regulatory environment.

b. The Client agrees to review all content delivered by OptiReach Media before it is published, or to designate an authorized representative to perform this review. Failure to review content before publication does not transfer liability to OptiReach Media.

c. The Client agrees not to modify content produced by OptiReach Media in ways that introduce health claims, treatment guarantees, patient outcomes, testimonials, or other language that could create regulatory risk, without first consulting their own legal counsel.

4. Geographic Exclusivity

VisionVault Pro clients receive geographic exclusivity for their defined service area. OptiReach Media will not accept another VisionVault Pro client in the same specialty within the same geographic area for the duration of the active subscription. Geographic exclusivity applies only to VisionVault Pro managed accounts and does not extend to Upost self-service content clients.

5. Intellectual Property

a. Materials on this website are protected by copyright and trademark laws. You may temporarily download one copy of materials from this site for personal, non-commercial viewing only. This is a license, not a title transfer.

b. Content produced by OptiReach Media for the Client may be used by the Client for marketing purposes related to their practice. The Client may not resell, redistribute, or license content produced by OptiReach Media to third parties.

c. OptiReach Media retains the right to reference the general nature of work performed (without identifying the Client by name) for portfolio, case study, and marketing purposes, unless the Client opts out in writing.

6. Payment and Refund Policy

a. VisionInsight Analysis is a one-time purchase. Upost subscriptions are billed monthly with no long-term commitment. VisionVault Pro subscriptions carry a 90-day initial commitment.

b. A 14-day money-back guarantee applies to all new subscriptions. Refund requests must be submitted within 14 days of the initial purchase. After 14 days, content purchases are non-refundable due to the customized nature of the deliverables.

c. After the initial commitment period, subscriptions may be canceled with at least 2 weeks notice before the next renewal date. Annual plans may be available at a discounted rate upon request.

7. Disclaimer of Warranties

a. All services and materials are provided "as is" and "as available." OptiReach Media disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement of intellectual property, and any warranty arising from course of dealing or usage of trade.

b. OptiReach Media makes no guarantees regarding specific marketing outcomes, patient acquisition rates, referral volume, social media engagement metrics, or any other measure of business performance. Results vary by practice, market, competition, and factors outside our control.

8. Limitation of Liability

OptiReach Media, its officers, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services, website, or content, including but not limited to data loss, profit loss, business interruption, regulatory action, or reputational harm, even if advised of the possibility of such damages. Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages, and in such jurisdictions our liability is limited to the maximum extent permitted by law.

9. Data Use and Privacy

a. We collect and store data provided by the Client through our questionnaires, assessments, and service interactions to deliver and improve our services. For detailed information on data handling, see our Privacy Policy.

b. OptiReach Media does not request, store, or use protected health information (PHI) as defined under HIPAA. All content production is education-forward and does not require or reference individual patient data.

c. Information provided through the OptiProfile Assessment is used exclusively for content production and service delivery. It will not be sold to third parties.

10. Links to Third-Party Sites

This website may contain links to external sites not operated by OptiReach Media. We are not responsible for the content, privacy practices, or availability of third-party sites. Use of linked sites is at your own risk.

11. Modifications

OptiReach Media reserves the right to revise these Terms at any time without prior notice. The most current version will always be posted on this page with an updated effective date. Your continued use of the site or services after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Wyoming. Any disputes arising from or related to these Terms or the services provided by OptiReach Media shall be subject to the exclusive jurisdiction of the courts in the State of Wyoming.

13. Contact

Questions about these Terms may be directed to: [email protected]

OptiReach Media
1718 Capitol Avenue
Cheyenne, WY 82001

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This document was last updated on April 1, 2026.